The Citizen Handbook


Introduction


Democracy and Governance

Key Issues in Good Governance

The 1997 UNDP Mayors Survey identified and ranked the eight most important quality of life issues for urban areas. They are as follows:
 1.      Employment/job creation
 2.      Solid waste collection and disposal
 3.      Urban poverty
 4.      Shelter and housing
 5.      Water and sanitation
 6.      Public transport and traffic
 7.      Health services
 8.      Civil society participation

The above list of issues should not be limited to urban areas as they reflect major issues in rural areas as well. Resolving these issues requires good governance. Therefore, as we adopt the county model of government through devolution, the above issue areas will be critical when measuring the performance of local elected leaders and public officials.

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